Xfinity how to return equipment.

For customers who either can’t or prefer not to go to a store, we have free UPS at-home pickup available. Visit our Digital Return Center and select the devices you would like to return. Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your …

Xfinity how to return equipment. Things To Know About Xfinity how to return equipment.

Sep 30, 2023 · Hello @ user_2f78d6, thank you for taking the time to reach out on social media. Xfinity equipment can be returned to any UPS Store or Xfinity Store. Customers can also visit our Digital Return Center at comca.st/3Aphr3B and follow the on-screen instructions for the device you'd like to return to us. You can schedule an at-home pickup by ... Click "Sign In" if necessary. • Click the "Direct messaging" icon near the top right of the page. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.First, you can simply visit an Xfinity store or Comcast service center and return your equipment there. It will be immediately removed from your account. You can …1. In the top right corner, you'll see a little chat icon (direct message) near the bell icon. 2. Click the "New message" (pencil and paper) icon. 2. Hit the compose button to the right of "conversations". 3. In the 'To' line, …

The doors to awesome are open. Stop in or book an appointment to shop safely with peace of mind at your local Xfinity Store. The following healthy practices are in place: professional cleaning and social distancing. Customers that are fully vaccinated do not have to wear a face mask unless otherwise required by federal, state or local ...

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I canceled my xfinity service a few weeks ago. The rep I spoke with to cancel confirmed that I did not have any xfinity equipment (used my own modem and router). Yet, I keep getting texts and phone calls that I need to return equipment. I clicked the link in one of the texts and it doesn't even show me having any equipment that I could return. You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot technical issues. Access user manuals for your devices. The doors to awesome are open. Stop in or book an appointment to shop safely with peace of mind at your local Xfinity Store. The following healthy practices are in place: professional cleaning and social distancing. Customers that are fully vaccinated do not have to wear a face mask unless otherwise required by federal, state or local ...How to return your Xfinity equipment. When it comes to returning your Xfinity equipment, you have several different options. First, you can simply visit an Xfinity store or Comcast service center and return your equipment there. ... You can also initiate your return on the Xfinity website by signing in and visiting the “Equipment Return ...Jan 11, 2024 · Hi BwT55 and Anu181. I read your messages about returning the Xfinity storm ready (and the battery backup) because I'm going to return the same equipment. I see Xfinity Janelle (I believe she is Xfinity official representative) has listed a link "Storm ready wifi return" in there you can fill out the form. I just did and now waiting what is next.

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Updating your network to an all-digital, encrypted service means a clearer TV picture and better sound quality. Once your network is updated, you’ll need to replace your Xfinity TV equipment in order to continue receiving Xfinity TV service. Select your area below to see when you’ll need to replace your equipment. Select your area.

Hello @user_43a24d You can schedule an at-home pickup by initiating your return at https://comca.st/3vnJDTj, printing your label, boxing up your equipment and calling 1-800-PICK-UPS to get started.You can also return the equipment to the nearest Comcast store to you. We also have an amazing partnership with UPS. Feel free to …Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.After renewing my Xfinity subscription, I chose to purchase my own cable modem and router. I therefore need to return the rental equipment to Xfinity. However, the system for printing a UPS return label appears not to be working. I've used the online portal at https: ...Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your devices and hand them off to your local UPS driver or take them to a UPS store and they will package up your return for you free of charge. Be sure to visit here for the most up-to-date locations and ...CCEthan. They will ask for email and phone number which is plenty. We will know because the system will see the MAC/serial when we scan it in at the warehouse and match it to your account. You just mention it is an Xfinity return and they will take care of it quickly. I no longer work for Comcast.

Visit the newly redesigned Xfinity Retail Store to explore everything Xfinity has to offer. Experience TV, Internet, Voice, Home, and Mobile innovations in a totally interactive environment. You can also pick up, drop off or exchange equipment, pay your bill, subscribe to Xfinity services and get help from our knowledgeable staff at either Xfinity …To send a "Direct Message" message: • Click "Sign In" if necessary. • Click the "Direct Message" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Depending on your current service, your move options may be one of the following: Keep the same services and self-move your equipment. Upgrade or add equipment and receive a Getting Started kit. Schedule a professional installation. Unplug and take your equipment with you or return it. For more details, see our helpful checklist on bringing ...Ad Choices. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.October 13, 2022. Image: KnowTechie. You have to return Comcast equipment when you cancel the subscription or switch to a new plan that doesn’t require it. Also, when you move, you may want... Xfinity Are you looking to get the most out of your Comcast package? With so many channels available, it can be hard to know which ones are worth your time. Fortunately, there are a few ke...

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.Hello @Gslavovska82, thanks for reaching out for help with your equipment return! When returning equipment, you can drop the equipment off at any UPS location and have it mailed back. However, if you are wanting to go to an Xfinity retail store, it would have to be one local to where the account was opened.

Alternatively, you can take our equipment to a UPS Store where they'll pack and ship it back to us on your behalf, and at no cost to you! Or you may want to simply visit our Return Center, where you can select the device (s) needing to be returned, print a shipping label, pack up the equipment, and schedule an at-home pickup by UPS (where ...Xfinity Account Notifications: Log in to your Xfinity account and check for any notifications or recommendations regarding equipment upgrades. Xfinity often informs customers if their equipment is outdated or if there are new options available. Visit Xfinity's Website: Go to the Xfinity Equipment Update page. Learn about replacing your equipment now to get the most out of your Xfinity service. Xfinity For full functionality of this site it is necessary to enable JavaScript. If you need to return or exchange your Xfinity devices or accessories, you can find the best way to do so at xfinity.com/returns. Whether you want to print a UPS ...Ad Choices. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.We ask that the equipment be returned within 30 days of the cancellation to avoid the charges. If for some reason though we get the equipment after the charge has been applied, we can reverse it once received. Our website has some useful information on returning the equipment to make it easy and you can view it here.I look forward to working with you soon! - Click "Sign In" if necessary. - Click the "Direct Message" icon (upper right corner of this page) - Click the "New message" (pencil and paper) icon. - Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. - Type your message in the text area near the bottom of the ...Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it”.The only wrinkle in this plan is that the form asks for your details (name / address / email address). If it's not your modem/router and you just want to give it back, I guess it doesn't really matter. If you know whose modem it is, you can just fill out the info for them I …Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.

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I closed my Xfinity account several months ago and returned my Internet Xfinity Flex box to the Xfinity store. I already called Xfinity customer service and went to the store about this. They tell me I do not have any equipment to return, yet I keep getting emails and text messages requesting me to return equipment.

Dec 30, 2022 · Select Return Details for the device you’re returning. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box. Place your UPS prepaid shipping label on the outside. Keep the top portion of the label with the tracking number included, as this will be your receipt. Learn how to return Xfinity equipment.Apr 8, 2024 · Helping customers get rid of used electronics responsibly is part of Comcast’s commitment to the environment. We collect used cell phones from customers wherever we sell new phones, and we also operate a mail-back program for used cell phones. Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.May 25, 2022 · To Avoid Future Charges, Please Return The Equipment To Your Nearest Service Center." Well, I have a Comcast provided voice modem that I pay $14 a month for, and it's definitely active! My data modem is my own and it's also fine. I wish I could talk to someone in customer service, but the 800-Xfinity automated system won't let me speak to an agent. Have your account number handy and call us at 800.288.2020 to start your equipment return or move to a new location. Return to AT&T. Gateways & hubs. Return these items with their power supply. BGW320. BGW210 . All-Fi Hub . Return to AT&T. Extenders & boosters. Return these items with their power supply. AirTies 4971 . All-Fi Booster .Visit the newly redesigned Xfinity Retail Store to explore everything Xfinity has to offer. Experience TV, Internet, Voice, Home, and Mobile innovations in a totally interactive environment. You can also pick up, drop off or exchange equipment, pay your bill, subscribe to Xfinity services and get help from our knowledgeable staff at either Xfinity …I'm trying to return an old router. Your store is perpetually understaffed and I will not wait 30 minutes to drop off old equipment. Your "create label" for UPS drop off crashes your virtual assistant each time. How can I stop wasting time on this and get rid of my old equipment. BTW this is why everyone hates Xfinity.Many people are familiar with Comcast, one of the leading providers of cable and internet services in the United States. What some may not know is that Comcast also owns Xfinity, a...

I would like to return the wifi equipment I previously used. Because I received a new device. I would like to visit an Xfinity store and pass this on to the staff. ... You can bring the equipment back to any Xfinity store and no boxes are needed. No documents are needed either. just let them know your name and address if they ask for …You can find Comcast listings on Comcast.com or on LocateTV.com. To view Comcast TV listings, navigate to Comcast.com and click the Check TV Listings link.May 8, 2022 · Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Instagram:https://instagram. indianapolis in gun show Aug 14, 2023 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Choose a reason for return and press Continue. Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place ... places to eat in cullman May 25, 2022 · To Avoid Future Charges, Please Return The Equipment To Your Nearest Service Center." Well, I have a Comcast provided voice modem that I pay $14 a month for, and it's definitely active! My data modem is my own and it's also fine. I wish I could talk to someone in customer service, but the 800-Xfinity automated system won't let me speak to an agent. Upgrade your owned modem. If you want to enjoy our faster internet speeds, such as Blast!, a DOCSIS 3.0 or above modem is required. You can rent one of our DOCSIS 3.0 Xfinity xFi Gateways, or you can buy an approved modem at a retail outlet near you. If you own your equipment, be sure to check My Device Info to find out if your equipment is ... kratom gas station Contact your current provider regarding transferring or canceling your service. Set up service with your new provider (if applicable). Carefully pack equipment and take … daniel pettit johnston iowa 744 Messages. 7 months ago. Hello @user_xyxnma thank you for taking the time to make this post! If you are in need of knowing how to return your equipment, you can review our How To Return Your Xfinity Equipment article for some really helpful information on the different ways you can return your equipment to us! Please let me know if this helps!The quickest and easiest way to get help from Xfinity is to use the website’s Xfinity Assistant feature. To do so, log on to your Xfinity account and navigate to the Xfinity Assist... tractor supply post hole diggers I was wondering if it were possible to return my internet equipment, like my router, before officially cancelling my plan? Additionally, can I do this without knowing the account number or any account information? My ex-roommate and I are parting ways. My roommate is already living in another state, but they are in charge of our Xfinity account. burn boot camp hurst It's less of a hassle than you think! I'll show you how.Key Takeaways. Understanding the Xfinity return policy is crucial to a successful return experience. Locating the nearest Xfinity return center may save you … raku sushi cherry hill If you need to return or exchange your Xfinity devices or accessories, you can find the best way to do so at xfinity.com/returns. Whether you want to print a UPS ...Return Comcast Getting Started kit equipment · Comcast has teamed up with The UPS Store locations across the country to accept Comcast equipment returns. · To ..... bro tattoos You can find Comcast listings on Comcast.com or on LocateTV.com. To view Comcast TV listings, navigate to Comcast.com and click the Check TV Listings link. piggly wiggly hot food menu The first thing you should do is initiate the process by notifying the company of your desire to return the equipment by following these steps: Login to your Xfinity account and go to the Equipment Return page. In the list of devices shown, check the ones that you wish to return. Choose a reason for the return, and choose a method of … cash wise delivers XfinityVictor. +12 more. Official Employee. •. 473 Messages. 6 days ago. user_6j674l What return questions can we assist you with? 0. 0. fruity breakfast biscuit nyt You can find Comcast listings on Comcast.com or on LocateTV.com. To view Comcast TV listings, navigate to Comcast.com and click the Check TV Listings link.Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it”.